24/7 Monitoring and Technical Support
Your systems are continuously monitored, potential problems are immediately addressed and uninterrupted support is provided. We are with you 24/7 with proactive monitoring, quick intervention and expert support team.
Trusted By Leading Brands
Why Hosted Technology?
With 5+ years of experience and 150+ successful projects in technical support and monitoring services, we are your reliable partner in uninterrupted service needs. We bring your support projects to success with modern technologies, our expert team and customer-oriented approach.
We monitor your systems 24/7 with current monitoring tools such as Prometheus, Grafana, Datadog. We increase service quality with an average 5-minute intervention guarantee and proactive problem solving.
24/7 Monitoring
Quick Intervention
Proactive Support
Contact Us for Your Requirements
Fill out the form to get detailed information about your support service project
Our Monitoring and Support Technology Stack
We monitor your systems with the most up-to-date and reliable monitoring technologies. Each technology is carefully selected for service quality and quick intervention.
Prometheus
MonitoringOpen source monitoring platform.
Grafana
VisualizationMetric visualization platform.
Datadog
APMApplication performance monitoring.
New Relic
APMFull stack observability platform.
ELK Stack
LoggingElasticsearch, Logstash, Kibana.
PagerDuty
AlertingIncident management and alerting platform.
Nagios
MonitoringInfrastructure monitoring platform.
Zabbix
MonitoringEnterprise monitoring solution.
Our Development Process
We ensure quality and on-time delivery by following our standard processes in every project. We work flexibly and efficiently with agile methodology.
Analysis and Planning
We analyze project requirements in detail, plan technical architecture and determine the timeline. We clarify customer expectations.
Design and Prototype
We create UI/UX design and optimize user experience. We get early feedback with interactive prototypes.
Development
We code with modern technologies and perform regular tests. We do iterative development with agile sprints.
Testing and Optimization
We apply comprehensive testing processes and perform performance optimization. We conduct security tests and user acceptance tests.
Deployment
We deploy to secure hosting environment and install SSL certificate. We apply CDN and performance optimizations.
Support and Maintenance
We provide technical support and updates after project delivery. We offer 24/7 monitoring and maintenance services.
Agile Methodology
We work with the Scrum framework and manage projects in 2-week sprints. We provide transparent communication with regular customer meetings.
Quality Control
How Do We Strengthen Your Support Systems?
We accelerate problem detection by integrating artificial intelligence into your support systems, provide automatic solutions and add intelligent features. We bring your business to the future with AI-powered support solutions.
AI-Powered Chatbot
With intelligent chatbots integrated into your support systems, we provide 24/7 automatic support and accelerate response times.
Automatic Problem Detection
We automatically detect problems with AI-powered analysis systems and provide solution suggestions.
Predictive Maintenance
We detect potential problems in advance with AI-powered forecasting and perform proactive maintenance.
Fast Code Generation
We accelerate your support systems development processes with AI-powered code generation tools and deliver more efficient projects.
Reliable Technology Partner
With 13+ years of experience, we bring your projects to success using modern technologies. We offer you the most up-to-date solutions in the constantly evolving technology world.
Project Process
We follow your projects step by step from start to delivery. We work together with you in analysis, design, development and testing processes.
Customer Satisfaction
With 98% customer satisfaction rate, we deliver your projects on time and with quality. We exceed your expectations by staying in constant communication.
Global Experience
We carry out global projects with our offices in Turkey, Switzerland, UK and Serbia. We offer you the best service with the experience we have gained from different cultures.
Quality Guarantee
We work in ISO standards and adopt a test-driven development approach in every project. We never compromise on code quality and security.
Technical Details and Standards
We apply the highest technical standards in your support and monitoring projects. We never compromise on performance, security and scalability.
Performance Optimization
Fast Loading
Lazy loading, code splitting and image optimization
CDN Integration
Fast access with global content distribution network
Caching Strategies
Optimized performance with Redis and browser caching
Security Measures
SSL/TLS Encryption
Secure data transfer with A+ SSL certificate
Security Testing
Penetration testing and vulnerability scanning
Data Protection
GDPR compliant data processing and storage
Hosting and Deployment
Cloud Hosting
AWS, Azure and Google Cloud platforms
Automated Deployment
Continuous updates with CI/CD pipeline
Monitoring
24/7 system monitoring and performance analysis
Trusted By Leading Brands
We carry out successful projects with our customers from different sectors
Ready to Benefit from 24/7 Support Service?
Let's monitor your systems 24/7 with our expert team and provide uninterrupted support. Get in touch now for free consultation.