Strategic Partnership and Collaboration Policy

Hosted Technology sees strategic partnerships as an important tool for growth and value creation. This policy regulates business partners, integrations, contracts and collaboration processes.

The purpose of this policy is to standardize the processes of establishing, managing and terminating strategic partnerships.

The policy covers partnership selection, evaluation criteria, contract management, integration processes and performance monitoring.

Different types of partnerships are evaluated and selected:

• Technology Partnerships: Product development and integration collaborations
• Channel Partnerships: Sales and distribution channel partnerships
• Strategic Alliances: Long-term strategic collaborations
• Supplier Relations: Strategic partnerships with critical suppliers

Partners are selected taking into account alignment, reliability, capacity and references.

Potential partnerships are evaluated systematically:

• Pre-Evaluation: Technical and commercial feasibility analysis is performed
• Due Diligence: Detailed research and risk assessment is carried out
• Business Plan: Partnership business plan and return analysis is prepared
• Approval Mechanism: Partnerships above certain threshold values are subject to senior management approval

The evaluation process is documented and tracked.

Partnership contracts are carefully managed:

• Contract Preparation: Contracts defining clear rights and responsibilities are prepared
• Legal Review: All contracts are reviewed by the legal department
• Negotiation: Mutually beneficial terms are negotiated
• Contract Tracking: Active contracts are tracked in the central system

Contract terms are reviewed regularly.

Integration with partners is managed effectively:

• Technical Integration: Inter-system integrations are planned and implemented
• Process Integration: Business processes are harmonized
• Communication Plan: Regular communication and meeting mechanisms are established
• Team Coordination: Joint teams and responsibilities are determined

The integration process is managed with project management methodologies.

Partnership performance is monitored regularly:

• KPI Definitions: Clear performance indicators are determined for each partnership
• Regular Reporting: Performance metrics are reported regularly
• Improvement Opportunities: Actions are taken based on performance analysis results
• Escalation: Escalation mechanisms are applied for critical issues

Partnerships with low performance are reviewed and terminated if necessary.

Roles in partnership management are defined:

• Business Development Director: Responsible for overall partnership strategy and management
• Partnership Manager: Manages daily partnership relations
• Legal Department: Ensures contract preparation and legal compliance
• Technical Teams: Perform integration and technical collaborations

Inter-team coordination is ensured by the partnership management committee.

This policy is reviewed once a year:

• Performance of existing partnerships is evaluated
• Partnership portfolio is reviewed and optimized
• Processes and best practices are updated

Policy Owner: Business Development Director
Last Update: October 12, 2025