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Custom Software Development

Custom software designed around your business workflow.

We develop web applications, administration interfaces, integration services and enterprise systems for processes that off-the-shelf products cannot adequately support.

Experience dating back to 2011Software and infrastructure projects under the Hosted brand
Product deliveryDesign, development, testing and release are managed within the same project plan
After releaseMaintenance and future-version responsibilities are agreed before production

What does this service deliver?

We validate the need for custom software and define its scope around the real business workflow.

Traceable business workflows

Integration with existing systems

A maintainable technical foundation

What is included?

Custom software makes sense when an established product cannot meet a critical requirement.

Before development, we assess the current process, user roles, exceptions and suitable off-the-shelf options. This separates the areas that genuinely require custom development from avoidable engineering cost.

Process analysis, prototyping, software architecture, development, testing, data migration, documentation and production release can be managed in one project plan. Source-code ownership, third-party licensing and post-release responsibilities are defined before the agreement is finalised.

Service scope

What the engagement can include

Process and domain modelling

Rather than forcing your operation into a fixed template, we design its rules, roles and data model around the way the business works.

Modular software architecture

We separate services into modules that can be tested and released independently, reducing the cost of maintenance and change.

Enterprise integrations

We connect ERP, CRM, payment, identity and third-party services through controlled API layers.

Legacy system modernisation

We modernise legacy systems through controlled migration plans designed to reduce maintenance overhead and operational risk.

Testing and quality assurance

We make automated testing, code review, performance checks and security controls part of the development process.

DevOps and lifecycle planning

We connect release, monitoring, maintenance and future versions to an operating plan that can continue after the initial project.

Technologies considered for the project

TypeScriptPythonJavaPostgreSQLDockerKubernetes
The final stack depends on your current environment, team and requirements.

Decision guide

When is this service a good fit?

When off-the-shelf software begins to constrain the way your business works.
Current situation

The operation runs through spreadsheets and email

How we approach it

We identify roles, rules and exceptions, then move them into screens and workflows within one application.

Intended outcomeTraceable processes with less manual coordination
Current situation

A legacy system is slowing every change

How we approach it

We assess technical debt, dependencies and risks, then prepare a staged modernisation plan.

Intended outcomeAn architecture that can be modernised gradually and maintained more easily
Current situation

Available products do not support the business rules

How we approach it

We compare purchase, configuration and custom-development options by cost, control and maintenance.

Intended outcomeA justified choice based on cost and long-term control
Tell us about the current product and the journey that causes users the most difficulty.Review your software requirement

Frequently asked questions

Common questions about scope, migration and release.

Should we buy a product or build custom software?

We consider the processes that create differentiation, configuration limits, licensing cost, integration and long-term control together. A hybrid approach may be appropriate.

Who owns the source code and intellectual property?

Ownership, third-party components, licences and handover terms are defined in the agreement before the project begins.

Can an existing system be modernised without interruption?

Where dependencies allow, modular migration, parallel operation, data synchronisation and a rollback plan can reduce interruption risk.

Do you provide documentation and knowledge transfer?

Architecture decisions, operating notes, APIs, release procedures and administration knowledge can be included in the delivery scope.

How are timescale and cost determined?

Timescale and cost are set after we understand the scope, current systems, integrations, data migration, testing and support requirements. We do not promise a fixed duration or price without this information.

Share your requirements

Let us establish what needs to change in your product.

Use the form to describe the product users, the current problem and any connected systems. The relevant product and software specialists will review your enquiry and contact you to discuss scope.
Current situationGoal and priorityTarget date, if any
Share the detailsThe relevant team will review them
Service of interest
Project stage

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