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SaaS Product Development

SaaS development from the first customer to a scalable product.

We design MVP scope, tenant and permission models, subscriptions, usage monitoring and product operations around the product's business model.

Experience dating back to 2011Software and infrastructure projects under the Hosted brand
Product deliveryDesign, development, testing and release are managed within the same project plan
After releaseMaintenance and future-version responsibilities are agreed before production

What does this service deliver?

We keep the first release focused and expand the product as its assumptions are validated.

A focused initial release

Tenant and permission separation

Manageable subscription operations

What is included?

A SaaS architecture must support the product's business model.

A SaaS product is more than a web application with a payment screen. Tenant data separation, roles, plans, usage limits, support and release management need to inform the earliest architecture decisions.

Product discovery, prototyping, multi-tenant architecture, identity and access, subscriptions, administration, analytics, automated delivery and monitoring can be included in scope. If an MVP already exists, we review the code, data model and growth risks before recommending a rewrite.

Service scope

What the engagement can include

Initial release and product plan

We define what the first release must include and move other requirements into later stages of the roadmap.

Tenant data separation

We design SaaS architectures that separate customer data and make resource usage visible by tenant.

Identity, roles and permissions

We build secure account management with team-, organisation- and user-level permissions.

Subscriptions and billing

We connect plans, trials, usage limits, payments and invoicing to the same customer and administration experience.

Administration and product reporting

We develop management views for customer, usage, support and revenue information.

Release and product operations

We plan localisation, automated delivery, monitoring and capacity requirements alongside the product roadmap.

Technologies considered for the project

Next.jsNode.jsPostgreSQLStripeDockerCloud infrastructure
The final stack depends on your current environment, team and requirements.

Decision guide

When is this service a good fit?

When a product built for one customer needs to grow through a subscription model.
Current situation

The idea is clear, but the first release keeps expanding

How we approach it

We define the first user problem, the assumptions to test and the boundary of the release.

Intended outcomeA first release with explicit scope
Current situation

Every new customer requires a custom deployment

How we approach it

We bring tenant data separation, permissions, configuration and onboarding into the product architecture.

Intended outcomeRepeatable customer onboarding steps
Current situation

Subscription and product operations are manual

How we approach it

We connect plans, usage, billing, support and product data in one management flow.

Intended outcomePlans, usage and revenue visible through a shared operating view
Tell us about the current product and the journey that causes users the most difficulty.Review your SaaS product

Frequently asked questions

Common questions about scope, migration and release.

Can you help decide what should be in the MVP?

Yes. We define the initial scope around the user problem, commercial assumptions, risk and learning goals, and keep later work in a separate roadmap.

How is one customer's data separated from another's?

The data model, permissions, access and logging approach are designed and tested against the product's risk profile.

Can subscriptions and billing be included?

Plans, trials, usage, payment and invoicing flows can be included according to the selected providers and country requirements.

Can you modernise an existing MVP?

We assess the code, architecture, data model and product risks. Where staged improvement is practical, we prioritise it over a complete rewrite.

How are timescale and cost determined?

Timescale and cost are set after we understand the scope, current systems, integrations, data migration, testing and support requirements. We do not promise a fixed duration or price without this information.

Share your requirements

Let us establish what needs to change in your product.

Use the form to describe the product users, the current problem and any connected systems. The relevant product and software specialists will review your enquiry and contact you to discuss scope.
Current situationGoal and priorityTarget date, if any
Share the detailsThe relevant team will review them
Service of interest
Project stage

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